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AI Baleno
Better platform
to get work done
Bring teams and channels together to deliver exceptional service.
Trusted by the best companies worldwide
6hr
Saved per teammate a week
87%
Average CSAT Score
1.5X
Faster response time
Smarter service with AI
Practical AI puts the customer experience at the center of everything you do.
Deliver better service
Employ global talent quickly and compliantly in 150+ countries – without setting up your own legal entity.
The platform for teams to support clients seamlessly.
Powered by AI, your team can work together to resolve tickets in record time across email, chat, SMS, and more.

Client communication
Collaborate behind the scenes to keep threads organized and create a seamless client experience with the help.

Email management
Streamline distribution lists and shared inboxes so your team can respond to high volumes of messages faster

What our users say
I was amazed at how quickly we were able to integrate this app into our workflow.
Casey Jordan
@caseyj
Planning and executing events has never been easier. This app helps me keep track of all the moving parts, ensuring nothing slips through the cracks.
Taylor Kim
@taykimm
The customizability and integration capabilities of this app are top-notch.
Riley Smith
@rileysmith1